Custom Journal/Pocket Calendar

Can email layout of pages for each Journal

Journals/ Calendars:

Payment Arrangment Journal

Record of Probation

Employment History

Grocery List

Example for Payment Arrangement Journal or Calendar

Page 1 front

Identification page

Page 2 back of page 1

2010/2011--12 month calendar

Page 3 front

2010/2011 --Holidays

Page 4 back of page 3 ---all on one page, able to read & write response

Deposit Information(title, bold, bigger font)--info included: company, csr(name&ext), amount paid, based on, payment method(list types),billed installments ($ amt, date--3 rows 2 columns), Refund information,

Additional Deposit Charged (bold, centered, same font as Deposit information)--date, $ amt, csr (name& ext)---5 rows

Page 5 front----all on one page, able to read and write response

Payment Arrangments (title, bold, bigger font)---info included: company,date, account#, time -am/pm, csr(name& ext), balance infor(total, current, past due), statement( I made arrangments on & to pay:), select (current bill, past due, total),

5 colums (amt, on date, payment method-circle on listed, pymt location, conf#), 4 rows

Arrangement Changed/Updated(bold, centered, same font as Payment Arrangments);csr(name & ext), date, time, statement (I will now pay: ), same 5 columns and 4 rows listed earlier

Pafe 6 back of page 5  ---, able to read and write response

Customer Information(title, bold, bigger font)--info included: acct updt y/n, employer given, phone# home/work, authorized person(s)--2 columns, 2 rows for name and phone#,

Escalation(title, bold, same as Customer information)---info included: call escalated y/n, reasons--circle one (arrangment denied;csr rude;csr inexperienced, previous CSR hung up/rude; billing issues;language;background noise, policy)  then call transfered to Supv/Team Lead y/n; Name, location & phone# (team lead/sup); Supv/Team Lead Manger (name, phone#, location)

Escalation Outcome: (bold same as Escalation) then lines to write what happened..

Then repeat pages 5 front -6 back throughout the calendar/journal

Addtl info: can include area codes listing-usa,first aid information on infant & adult choking, infant & adult cpr--with instruction and picture