What is Alibaba.com’s Escrow Service?
The Escrow service on Alibaba.com is powered by Alipay.com, a leading third-party online payment platform from the Alibaba Group.
It provides protection for both buyers and suppliers engaged in international trade.
- Escrow holds buyers’ payments until both parties have verified that the transaction is complete.
- This service is now available for Express and Sea Freight shipping methods.
How to use
You can start an Escrow order from either of the following locations:
To learn about the full process of completing a transaction via Escrow, click here.
Buyer Testimonials
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Leandro ReyI am a buyer located 3,000km from China. If there was no Escrow and the situation was that a shipment of product is delayed and already paid for, I would be panicking by now. But no panic, I feel protected by Escrow so I have the patience to wait for the supplier to ship out the harvester. -
GeorgeI choose to use Alibaba.com’s Escrow Service because I do not know the supplier of goods and I do not know whether it exists or this is just someone presenting himself as a factory. The service is excellent. I plan on using Alibaba.com’s Escrow Service again. -
Arthur DProducts purchased: Chocolate Storage Tank “I chose Escrow because it was my first time importing from China and I wanted to be 100% sure about my order. After using it, I found that it is very safe and convenient. I was satisfied with it. I would surely use it again.”

