1.8M Water Based F186000 Dx5 Print Head Large Format Inkjet Printer
Automatically up and down to protect the print head perfectly.
Super stable platform and compacted pinch roller to keep the printing smoothly.
Packaging & Shipping
Q1. Do you provide warranty for the inkjet printers?
We supply 1 year(12monthes) free warranty for the electric boards. Within 1 year, if the boards have any problems, please send the defective board to us and we will repair it soon. (Printhead and consumable parts are not included.)
Q2. What kind of after-sale service do you have for SAITU PRINTING MACHINE?
A. We have 2 experienced engineers and 2 technical online customer service to supply 18-hour online service. If you have any problems, we can solve them online via skype and WhatsApp. B. Also, remote control service via the software Team Viewer is provided for the customer to install the software and adjust the program. C. At the first time, free training course will be provided to assist customers on installation and maintenance of the printer. If customer needs, we can send our engineers abroad to provide service such as machine setup and repairing. Also free training for your staff is provided. (Customer have to pay the visa fees, air ticket, accommodation and food for our engineer.)
Q3. Does the SAITU printing machine have the printing video?
We have uploaded the SAITU machine printing video in google driver; if you want to see the printing effect, please contact us.
Q4. Payment terms and delivery date?
Payment terms: we accept the T/T transfer, Western Union and money gram. Delivery date: for goods in stock, within 1 workdays after full payment is received. 3-5 workdays in busy season.
Q5. Is the machine equipped with software?
The machine is already equipped with both the controlling software and RIP software.
Q6. What about the quality of ink?
The inks we supply are of high quality due to many times of rigorous tests in our machine, so problems like jam print head or bad printing effect will not occur. If problem about ink occurs, we will judge it soon and then take the responsibility if it is our fault.
Q7. Can you send the ink by DHL?
The ink is liquid so it cannot be sent by DHL, but it can be sent by FedEx. For small quantity, we can send products by FedEx; for large quantity, we suggest customer consider sea transport due to lower cost.