Usually our MOQ is 500pcs. But we accept lower quantity for your trial order. Please feel free to tell us how many pieces you need, we will calculate the cost correspondingly, hoping you can place large orders after checking quality of our products and know our service.
2.Can I get samples?
Sure. We usually provide existing sample for free. But a little sample charge for custom designs. Sample charge is refundable when order is up to certain quantity.
We usually send samples by FEDEX,UPS,TNT or DHL. If you have carrier account, it will be fine to ship with your account, if not, you can pay the freight charge to our paypal, we will ship with our account. It takes about 2-4 days to reach you, subject where you are.
3.How long is the sample lead time?
For existing samples, it takes 1-2 days. They are free. If you want your own designs, it takes 4-6 days, subject to your designs whether they need new molds or new printing screen, etc. Anyway, we will response fast to your request.
4.How long is the production lead time?
It takes 10-15 days for MOQ. We have large production capacity, which can ensure fast delivery time even for large quantity.
5.How much is the freight charge?
To save cost for you and in order that you can get goods earlier, we suggest to deliver by express for small quantity, such as 500pcs ,if shipped by express, it takes 3-5 days to reach, but freight charge is not higher than that by sea. For large quantity, we suggest to deliver by sea. Trade terms can be FOB Shanghai/Ningbo or CIF your port, in some countries, our forwarder can dispatch the goods to your door, which is more convenient for you.
6.What format of the file do you need if I want my own design?
We have our own designer. So you can provide JPG, AI,cdr or PDF, etc. We will draw artwork for mold or printing screen for your final confirmation based on technique.
7.How many colors are available?
We match colors with Pantone Matching System. So you can just tell us the pantone color code you need. We will match the colors. Or we will recommend some popular colors to you.
8.Which kinds of certificate would you have?
CE, ROHS, SGS, REACH. All watches is lead, cadmium & nickel free which can meet European & USA standard.
Ordering is easy,we help you every step of the way...
Need a sample? We can offer you one! If you want a product sample before placing the order, we will be glad to send you a good sample immediately so that you can check it out to make sure if it makes you satisfied. FREE art assistance available for you. If you have problems in designing or beautifying the customized product, we will offer you the best art assistance. All you need to do is just to give us the image or words you require for the product and we will design and print them for you! Careful, professional service for your order. We have a professional team of customer service that offer you the best experience of dealing with ExploreCN. With professional customer service and art assistance staff working hard to make your order perfect, you will feel like they are members of your own company that can help you in every aspect. Need sourcing in hurry ? As you all know, we are a promotional product dealer in China which means we have the most sources of suppliers and factories in the world so that we are able to make your order into reality in the shortest time! Immediate response to your request! We know time is money, do not hesitate to contact us with phone, e-mail or live chat, we will make immediate response to your question in no time! Give us an opportunity! We will greatly appreciate that you come to us to purchase various kinds of promotional products, custom products and advertising products. We can be sure that you will get the greatest price and service from us because we have advantages that other companies do not have which is one-stop service. Besides, as a customer of ExploreCN, you will enjoy the best customer service, free art assistance, fast responding to your inquiry, good product quality and ideal experience of shopping online!
Why choose us?
1.One stop service ( no more difficulties orders from China directly) 2.Over 10 years experience, solving all problem advanced save time and cost 3.Best price based on our smart solution and supply chains management 4.Strict quality control through our QC team 5.Share with ideas for marketing products and consulting for production 6.Good work team to win the market in your country, can be good sourcing agent in China 7.Big discount for shipping based on our large export
We understand purchasing is the most complicated and cumbersome work. Various trade platform can not display all contents of purchasing. Only a responsible supplier who always standby can undertake this task. Large scale operation can maintain our cost advantage and maintain quality. Low labor cost and large number of factories in China provide rich resources for us. We are responsible for purchasing and production, so that our customers can put together advantages to develop market. We look forwarder to establish long term cooperation with our client, and we provide more services to make it eaiser. - Free art assistant - Quality control on every single order based on SGS AQL 2.5-4.0 - Online order tracking - Member pricing online checking - Gift ideas share - New products alerts
Our company was established in 2005 in Hangzhou, China. Over 9 years experienced working for International Custom made products and Promotional product, we provide full solutions help you custimize in china, save your time and cost.
We understand purchasing is the most complicated and cumbersome work. Various trade platform can not display all contents of purchasing. Only a responsible supplier who always standby can undertake this task.
We exported over 3000 types products every year ... View detail