1. Inquiry-Professional quotation. 2. Confirm the price. lead time. artwork. payment term etc. 3. Anma Group sales send the Proforma Invoice with Anma company seal. 4. Customer make the payment for deposit and send us Bank receipt. 5.Initial Production Stage-Inform the clients that we have got the payment and will make the samples according to your request, send you photos or Samples to get your approval. After approval, we inform that we will arrange the production & inform the estimated time. 6. Middle Production-send photos to show the production line which you can see your products in . Confirm the estimated delivery time again. 7. End Production-Mass production products photos and samples will send to you for approval. You can also arrange the third party Inspection . 8. Clients make payment for balance and Anma ship the cargo. Also Anma can accept payment term-Balance against B/L Copy. L/C or D/P payment Term. 9. Order can be say “finish” when you receive the goods and satisfy with them . 10. Feedback to Anma about Quality. Service. Market Feedback & Suggestion. And we can do better .
Why choose Anma Industry?
Based upon ISO9001:2008 management system, Anma sets up standard operation guide books towards all operations to realize rule-based target.
Adopting ERP operational system and integrating the workflow condition and data information of business flow process. We can not only record all the information concerning our previous cooperation for your reference, but also conduct necessary data analysis for your decision-making.
Effective training system ensures that each staff performs by procedure, leading to highly consistent results. The conception of strictness and earnest of Anma has deeply rooted in staffs’ hearts as high responsibility and execution are the guidelines of our work
Sales department provides customers with professional and high-quality services, coordinates all recourses to meet their demands and correctly transfer the order demands to the downstream departments.
Purchase deparment follows the orders strictly by customers’ requirements and traces the information for correct delivery.
Quality inspector conducts pertinent testing process according to different products, those meeting the demands only will be stored.
Production department prepares products by customers’ demands. This is how rigorously we treat all the products delivered to customers, and we consider overwhelming demands for quality our due responsibility towards customers.
Anma Enterprise Vision: Make your car be fashion!
Anma Core Values: Professional Partner!
Anma Mission: Struggle for life to make Anma brand to be No.1 of china auto accessories exporter.
Anma Customer Concept: Win-win cooperation, create a better future!
Anma Product Concept: Professional. Trusted and Efficient!
Organization Structure: You may acquire assistance from sales and customer service department. The enthusiastic staff will provide you with one-on-one customized services. Your business procedure, orders demands, documentation requirement and others will be delivered to each related departments of Anma by personnel from pre-sale, in-sale and after-sale sectors with first-time care and solutions based upon the ERP and CRM highly-efficient working platforms.
Statistic Analysis: Our business personnel will receive pertinent trainings of professional customer service and sales with the purpose of gradually foresee your potential demands through cooperation; offering sales analysis and S&OP plan confirmation so as to assist you understand the market demands in advance and accelerate products shipment frequency. Assisting you to acquire market opportunities is our responsibility.
Customer Satisfaction: We will also conduct Customers Satisfaction Survey implemented once a month to seek for your valuable suggestion concerning cooperation and services. Your evaluation will always be the crucial basis and guidance for our constant improvement.
More Application Catalog:Online & Offline Products Catalogues in plain words and pictures, catering to your different browsing habits;2.New production informaiton:All information of new products release will be sent to you via email;3.Exhibition:We will participate into professional exhibitions in China and abroad regularly;4.Product Price: Competitive products price.
Welcome to our company and enjoy the benefits ofOne-stop sourcing service!!!