Q1: What's your sample policy?
A1:We offer free charge If the sample available in stock, freight will be collected at customer side.
For custom-making sample, will charge some production cost and refund while mass order placed
Q2: After I sent Inquiry, when I can get your reply?
A2:We promised you that all inquiries will get our attention and reply within 3 working hours.
Q3: What's the quality control on your products?
A3:TOPTEAM provided reliable quality goods. We have QC team with about 10 people who Inspect the quality at each procedure: 1) raw material 2) in producing 3) final packing 4) before shipping.
You will have 2 year quality guaranteed from us!
Q4: What your payment term:?
A4: Our standard payment term is 30% deposit by TT, 70% balance paid against BL copy. Or 100%
LC sight Is available. For big order we will consider to offer OA payment.
Q5:Can we get catalogue?
A5:Yes, pls download our newest e-catalogue at below link:
https://www.dropbox.com/s/8gccguet9dif2lj/OEM%2oCatalogue%20TOPTEA M.pdf?d I=0
ODM Items(TOPTEAM original designed)