1.Shenzhen Basen Technology Co. Ltd. was established in 2013.
2.Our factory is a CE,ROHS,IEC62133,ISO9001:2015 certificated high-tech factory.
3. We specialized in developing,manufacturing new energy customized products which cover 18650 lithium batteries,battery charger,18650 lithium ion battery pack, lithium polymer battery pack,AC output power banks and LifePO4 battery pack.
4. Our factory is occupied with more than 3,000 square meters,we have strong R&D department,more than 100 well trained workers
5. Our management teams have been in lithium ion battery field for more than 10 years
Q: Are you a factory or trading company?
A: We are a factory. We are one of the golden supplier chosen by Alibaba and authenticated by SGS to be one of the SUPER STAR partners.
Q: How do you ship the products?
A: - Sea Freight
- Express Courier: DHL, UPS, FedEx, EMS, Aramex - Ex-Works - appoint your own freight forwarder to collect the goods from our warehouse.
Q: How long does it take to deliver the goods?
A: If the stocks, most normal sized orders are sent out within 5 working days. Courier delivery (UPS, Special line ) takes 4~12 days depending on your destination. Else, according to the actual number of orders, delivery of different.
Q: Is it safe to buy from Alibaba?
A: Buying from Alibaba is safe, secure and simple. Alibaba offers you secure payment, guaranteed quality and guaranteed delivery.
Q: What if the product is broken?
A: If any product is faulty, you can send me the picture or video to us, and we will study it. And provide the spare parts or replace a new one for after sale service.
Q: Can I copy your website text and pictures for my re-selling business?
A: You are welcome to copy the authorized product pictures and product descriptions, for use re-selling these products.