1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half. 2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#. 3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement. 4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
1. 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty. 2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them!
Established in 2004, TOMTOP Group Ltd. is an integrated enterprise of development, production and sales. We mainly deal with OEM and ODM business of game products and export to many countries around the world as a leading professional game accessories manufacturer.
We are specialize in video games,computer accessories, Mobile phone accessories, clothing, home and garden items, toys, LED flashlight, consumer electronics, musical instruments and so on. In the future. we will constantly ... View detail