Q: Are you a factory or trading company? A: we are trading company. But we have twenty cooperative factories, seven basic factories and thirteen supplementary, which must be audited by our technicians. The factories must be trustable and have stable quality, can solve the new problems during the mass production promptly and protect our new products and our designs. We don’t change the factories without full consideration.
Q: Do you offer free samples?
A: Yes, free samples are available, and we will work it out this way:
Firstly, you need to pay for the samples and freight, but the same amount of cost will be deducted when you make the order after confirmation of the samples.
Q: What’s your MOQ? Can I add up different products to reach the MOQ?
A: Usually the MOQ for dinnerware sets is 100pcs,single type, but it varies from type to type. And if the models you choose are in stock, the MOQ is flexible.
Q: Are your products safe?
A:Yes, they are safe, all raw material we use are eco-friendly, lead free, chromium free, and quality control department especially responsible for quality checking in each process.
Q: Can you help us to develop our own product?
A: OEM/ODM/OBM are all available, we have professional teams doing this, please contact with us to discuss more details if you need it.
Q: Where do you ship from? Where do you ship to? Can you do drop ship?
A: All products will be shipped from China, mostly from the ShenZhen and QingDao ports, if you need to ship from other cities or ports, please contact us for further confirmation.