Q1. Can I have trial order?
A: Yes, we welcome trial order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:The sample can be provided immediately if we have inventory.Mass production time needs 1-2 weeks for order quantity more than.
Q3. Do you have any MOQ limit for each item?
A: Low MOQ, we can provide sample by free,but customer should pay for the freight charge.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx,TNT,E-EMS or other fast express for small order. It usually takes 7-15 days to arrive. Airline and sea shipping also optional for both small order and big order .
Q5. How to proceed an order?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on the package?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our layout.
Q7: How to arrange the payment?
A:T/T of bank,Western Union or Paypal are acceptable.You are required to arrange 30% deposit before the mass production,the balanced 70% should be paid before shipment.
Q8: How about after-sale service?
A: Firstly, our products are produced in strict quality control system and the defective rate will be very small.
Secondly, please feel free to contact us timely,we will try our best to solve the problem for you as soon as possible.