1. How to contact us?
You can simple click “chat now” for inquiry by Trademanager. We will reply immediately when we are on-line.
If we are off-line, please leave message for us, and we will reply to you within 10 hours. Or you can leave your Skype or e-mail that we will contact you later.
We are always prompt reply.
2. What shipping methods we provide?
We offer Express shipping for all countries by DHL, Fedex, EMS, TNT, UPS etc.
The shipping ETA will be 5 to 15 days normally not including the Custom Clearance of your country.
Details are confirmed after our communication.
3. Is there individual package for every single product?
Yes. We provide OPP single package for every phone/tablet case with extra free HD screen protector in it.
4. Do we support OEM orders?
Definitely. We accept and welcome OEM from all countries. Please tell us your thoughts about our products, such us colors, materials, styles and LOGO printing, then we will turn your ideas into reality.
5. What about the real pictures of products?
Colors are maybe a little different due to the color variations between camera photographing and real products. But we guarantee the items you receive are the same as describe.
6. What if you are unsatisfied with the products?
We make sure providing best service for all clients. Once you receive the products, please contact us ASAP if any problems you have, and we will are always responsible for solving any problems through our sincere communications until you are satisfied.
7. What about the invoice and taxes?
In the warranty period, you can enjoy warranty service by free by sales invoice if a failure occurs under normal operation. The warranty period is 6 months after Sales date.
8. Why choose Us?
a. Various Products types. We have our own molds for all kinds of mobile phones and tablets such as for Samsung, for iPhone, for Blackberry, for Motorola, for ZTE, for Huawei and so on
b. Rich experience. Our factory specializes in manufacturing phone cases and screen protectors with over 10 years of experience. And we can get the latest molds information at the first time.
c. Top quality Guarantee. All products are made by best quality raw materials and pass strict inspection processes.
d. Flexible working time. We will be online according you're your time.
e. Professional Team. All staff has five years of industry experience and their professional skills make the logistics of the close links fast, short delivery leadtime, prompt reaction service to customer.
f. Good Price. Our price advantage upgrades the competitiveness of products quickly in the market.