A: yes, can silk-screen your brand logo MOQ is 100 set for logo-printing
Q2: What is the minimum order?
A: No MOQ, 1 sample is also available for the standard items. If require OEM, will see detailed requirements, generally is 100pcs;
Q3. What is your delivery time ?
A: We have stock in back for each style. Sample is 2 days, small order is within 3-5days, Bulk order is 7-15 days according to actual required;
Q4: Are you manufacturer?
A: Yes, we have passed the alibaba field certificate, and we have our own factory in China since 2010. We major products is barcode scanner and pos printer, we can provide OEM and ODM customized service according to our customers’ various application and demands.
Q5:What’s your production capacity of barcode scanner and pos printer each month?
A: Our capacity is about 50000pcs per month.
Q6: Do you supply other barcode scanner and pos printer related items?
A: Yes, Asianwell is your 1 stop solution service for Point of Sale System (Pos system, Thermal Receipt Printer, Barcode Printer, Barcode Scanner, Cash Drawer, other related items). We offer a professional service, and custom design according to your requirements and budget.
Q7: What warranty for the products?
A: According to our warranty policy, we will provide 24 months warranty time from the shipment date for our all products.
Q8: Can we get the free sample?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost. When they place the mass order, we can return the sample cost to the customers.
Q9: Can I pay on alibaba?
A: Yes, to Asianwell it would increase our credit points if more customers pay through alibaba platform.
100% Product quality protection
100% On-time shipment protection
100% Payment protection
Q10: How do you deliver the goods?
A: We will use the fast express DHL, Fedex, UPS, TNT and other kind safty ship way, if for huge order, we will suggest the goods ship by air or by sea, will give the best suggestion to customers for reference.
Q11: What the after sale service?
A: 1. Each products will be tested strictly before delivery and our failure rate be limited to the range of 1%.
2. Our all products will provide 24 months warranty;
3. Enough stock spare parts for guarantee;
4. Professional engineers provide 7*18 online service; If required, our engineers can provide local service in field;
5. As for the returned failure products, we will fix it and return to the customers in one week after we received it;