Please provide the copy of Sales Contract and describe the problems appeared.
Please send the proof to our After-Sales Department, we will reply within two days.
We will dispatch our Quality and Problems Appraisers to make a confirmation.
Have a negotiation of the compensation and sign agreements
Our After-Sales Department will perform the duties as the agreements
1. Q:Are you a factory or trading company?
A:We are a factory, have right of self import and export.
2. Q:Where is your factory located? How can I visit there? A:Our factory is in Ningbo City, Zhejiang Province, near Shanghai. You can by train or air or car to Ningbo directly. All our clients, from home or abroad, are warmly welcome to visit us!
3. Q:What is the material of your products? A: Most of our material are zinc alloy, steel, stainless steel. We also can use these which customers require.
4.Q:How can I get some samples? A: We are honored to offer you samples.
5.Q:How does your factory do regarding quality control? A:"Quality is priority. ZML people always attach great importance to quality controlling from the very beginning to the very end. Our factory has gained SGS authentication.