1. What's the shipment method? A. For sample order, we use courier like DHL, UPS, TNT, FEDEX, EMS. Fedex/UPS is our prefer. You can also arrange your forwarder to pick the goods from us or we ship the goods to your forwarder in China.We also ship goods via china post for Brazil and Russia customers. B. For huge order, sea cargo is the best choice.
2. What is your payment method? T/T,Paypal,Western Union and credit card.
3.What's lead time of your products? About 1-3 working days for general items. About 3-10 working days for customized items. If you need a bulk order, please contact with our customer service.
4.Does your quotation include tax? Pls note our clients need to pay the tax. The price quoted does not include tax charges.
5.How about your after-sale service? 1 year warranty. We will try to solve all quality problems(except for man-made damage) within the warranty.
6.Can we return the product if there are some problems with products? If there is the quality problem after receiving the goods-1.contact with our customer service-2.customer service will check the videos/pictures of item--3.confirm detailed information of return -4.return goods-5.goods received with good condition-6.refund