The machine cross beam wide 105mm and Longitudinal Guide is one-time molded by aluminium,so that the machine can not be distorted.
The plasma machine with F1620 automatic Torch height controller
Two Packages(or 3) for one unit. 1. 1.5x2.0m working area machine:2750x130x280mm, 360x440x500mm, weight 115kg; 2. 1.5x2.5m working area machine:3250x130x280mm, 360x440x500mm, weight 125kg; 3. 1.5x3.0m working area machine:3750x130x280mm, 360x440x500mm, weight 135kg.
1.Are you manufacture or trade company ?
Re:We are professional manufacturer of many kinds plasma and flame cnc cutting machine since 2011 .
2.What's the package?
Re:3 layers packages to protect the machine , outside:steel craft case,middle:covered by foam to protect the machine from shaking ,inside layer, covered by plastic film for waterproof.
3.Will the package damaged during transportation? Re:Our package is strong enough and considerated all the possible damage factors which is very safe to sea shipping & road transport, We are confidence for that because we have exported to 180 countries worldwide.So please don't worry,you will receive the CNC cutting machine in good condition.
4.How can you guarantee the quality of my order?
Re: Our product has passed CE certificate .
We are also ISO9001 social audited factory ,and also supply the certificate as your requirement, which can ensure high quality throughout the manufacturer process .
We have professional engineers can help you solve no matter pre-sale or after sale problems , we also support engineers go abord to help for tranining of how to use these machines .
5.How to install and run the machine? A:Our technician have installed the machine before shipping,for some small parts installation,we will send detail training video, user's manual along with the machine,98% customers can learn by themselves.If still have problem, we have engineer to go abord for training .
6.How can I do if the machine goes wrong? A:If confronted with such problems, online service is offered, you could contract our sales,Also,we offer engineer delivery service. please contact us asap and do not try fix the machine by yourself or someone else,we will response within 12 hours as quick as we can to solve it for you.
7. Can i know about after-sale customer service?
We have professional develop and maintain engineer team to deal with all problem after your purchase.
8.How to place an order?
1). Tell us the cutting material ,cutting size ,cutting thickness...etc ,the more detailed the better .
2). After view your requirement ,we offer best option and quotation .
3). Price confirmed ,we can proceed order and arrange shipment to your country .