1. Are you trading company or manufacturer?
We are manufacturer, our factory is located in Wuhan city, Hubei province ,China
2. How many years does your factory work on the cutter?
We have been working on motion control system since 2004, started auto cutter development and research in 2012
3.What languages are supported?
English/Vietnamese/Romanian and Chinese in menu
If other language in need, contact your sales window for details.
4.What about the warranty?
12 months from the date of installation.
5.Should I prepare a computer?
One computer (DELL/LENOVO optional) in pack, no need to pay extra.
6. How thick your machine can cut?
Up to 9cm after compressed by vacuum.
There are 3cm,5cm,7cm,9cm models available, choose the right model according to material graphic marker nesting/yield and factory plan.
7.Will you send engineer for installation and training at overseas factory? What’s the cost?
Yes, we will send engineer(s) for the cutter installation and training. NO labor cost, but round tickets and accommodations should be organized by the customer.