Please be cautious and check with your supplier if this product is for virus protection purposes and if the coronavirus (COVID-19) will affect your order.
Q1: What’s the quality warranty of your products?
A: All of our products warranty at least 2 years. And 5 years warranty are available, with higher price.
Q2: What’s your payment terms?
A: Normally, by T/T, 30% deposit in advance, the balance should be cleared before loading.
For larger orders, by L/C are also available; For samples or small orders, ESCROW is also available.
Q3: What’s your lead time?
A: It depends. Normally 15 days for sample, and 35 days for bulk.
Q4: Could I take some samples from you? How much the sample charged?
A: Yes, samples are available. For sample fee, 2-3 times for the normal price of the product. But we will return them after order placed.
Q5: Can I visit your factory?
A: Yes, we warmly welcome you to visit our factory at your convenient. Please contact us directly for visiting, we can pick you up.
Q6: Does the OEM order is available?
A: Yes, we do while please pass necessary details for process. Also we will keep it in secret!