Question 1. What are the differences between inflatable items and sealed items?
Answer: Inflatable items are lower cost sewing products that need constant blowing comparing with sealed items, which are using heat welding technology and only need one blow up.
Question 2. Can I have custom design with needed company logo or wording?
Answer: Yes, you can. We collect a team of professional designers and are able to design as requested. Of course, we always confirm the design before production, so you will surely get what you want for actual use.
Question 3. How to blow up? What can I do when the item is not in use?
Answer: We can show you how to blow up and pack it when not in use.(pictures and videos are available.)
Question 4. What kind of payment do you accept? Why not escrow?
Answer: We prefer T/T, West Union, Paypal and other payment terms. For order < US$5000, we prefer full payment. Most often the case, customer does not choose ESCROW because of the limited maximum payment of US$10000 and the 5% charge fee is high.
Question 5. How long will it take to produce?
Answer: It all depends, large quantity will need more time. We will get start with the design once received the deposit. After the design is confirmed, we will arrange the production. Usually, the production will take about 2-3 weeks.(Exception for urgent order)
Question 6. How long will it take for the delivery?
Answer: By express and air will take about 7 days, while by sea will takes about 35 days.
Question 7. Are you a manufacturer or a trading company? Does your company pass any certificates?
Answer: We are a manufacturer with more than 14 years experience. We are the first certified by BV and TUV. Also, we have CE, EN14960, SGS, ASTM, UL, ROHS and other certificates.
Question 8. Do you offer accessories like blowers/pumps, repair kits?
Answer: Yes, each item is equiped with enough CE/UL blowers/pumps(according to the electric system in your country) and repair kits.
Question 9. Can I check the item before delivery?
Answer: Yes, once the production finished, we will send you the pictures. Or you can come and make a check.
Welcome to visit our company.
Address: 102, Building B1, Huichuangyi Industrial Base, No.1600, Airport Road, Baiyun District, Guangzhou, Guangdong, China
Tel: +86-20-3685 9216; +86-20-3685 9423