When you place an order, please choose a shipping method and pay for the order including the shipping fee. We will send the items within 3-5 workdays once yourpayment is completed.
We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. Please note that buyers are responsible for all additional customs fees, brokerage fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
We do our best to serve our customers the best that we can.
We will refund you if you return the items within 15 days of your receipt of the itemsIf the there is a problem which is caused by our side. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
The buyer will be responsible for the shipping fees to return the items.
Warranty & Maintenance:
We provide 12-month free maintenance with the unartificial problem. The buyer should return the product without any accessories and gift box to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
Your satisfaction and positive feedback is very important to us.Please leave positive feedback if you are satisfied with our items and services.
If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback.We will do our best to solve any problems and provide you with the best customer services.
Most tablet PC in the consumer market are neither waterproof nor shockproof. If you have a specific need for a shock- or water-proof Tablet PC, please choose a model that specifies those features. If you want know whether any model is shock- or water-proof, please contact us.
It is normal that the displayed capacity is about 80% of the total capacity.
Warranty period is determined by the online order records and the product label on the back of the appliance (Attention: During the warranty period, please ensure that the label remains legible, complete and undamaged). Our store will provide the warranty. Please send the product to the specified address for repair.
The product may vary slightly from the one shown in the photo due to reasons such as light effect, monitors, etc. The photo is for reference only. In online shopping, you do not see the item in person. Therefore, it is important that you clarify any questions, doubts or special needs before you place an order. When the parcel arrives, you shouldrefuse to sign to accept the parcel if you find any signs of damage or that the product is broken or crushed, or appears to be different from the product descriptions such as quantity, color, shape, accessories, etc. As an alternative, you may also ask the delivery staff to produce a certificate for the damage and notify the store owner immediately. Buyer is advised to open the parcel to inspect the item before the delivery staff departs. If the product is damaged or does not conform to the product descriptions, you may refuse to sign and return the parcel right away.
Shenzhen QPS Zhenya Trade Company Ltd. was established in 2012. We are a professional manufacturer of tablet PC, MP3, MP4, MP5, mini speaker and car mp3 player. We use original Samsung and Hynix chips in all of our memory products. We have also established long-term cooperation with reliable suppliers of batteries and accessories.
We conduct strict quality control in all procedures from product development and design, raw material purchase, production and aging test to packing and delivery. ... View detail