E-commerce Platform Management: I'm proficient in setting up and managing e-commerce platforms like Shopify, WooCommerce, Magento, and BigCommerce. I can configure payment gateways, shipping integrations, and tax settings to ensure seamless transactions and efficient order fulfillment.
Digital Marketing: I have a strong understanding of digital marketing strategies, including SEO (Search Engine Optimization), Google Ads, Facebook Ads, and Email Marketing. I can help create and implement campaigns to increase brand visibility, drive traffic, and boost sales.
Customer Service: Providing excellent customer service is crucial in e-commerce. I'm skilled in handling customer inquiries, resolving issues, and ensuring customer satisfaction through various communication channels like email, phone, and live chat.
Product Management: I can assist in product research, sourcing, and listing products on the e-commerce platform. I can also help with product categorization, pricing, and inventory management to ensure accurate stock levels and efficient order fulfillment.
Logistics and Fulfillment: I have experience with shipping carriers like USPS, UPS, and FedEx. I can help set up shipping options, calculate shipping costs, and ensure timely order delivery.
