Q1. What is the lead time?
A: Sample is 1-3 workdays, mass production time is 7-15 workdays according to your request.
Q2. I don't like your standard colors. Can I choose any color for the housings? If yes, any extra cost?
A: Yes, you can choose any PMS you like. MOQ is 500 pcs without any extra cost.
Q3. Do you have any MOQ limit?
A: Our MOQ is 500 pcs, samples and trial order is also accepted.
Q4. How should we pay if we order from you?
A: For small amount, you can pay by paypal, escrow. For amount more than USD200, you can
pay by Bank or western union or Paypal.
Q5. How do you ship the goods and how long does it take to reach our office?
A: We ship by EXPRESS like DHL, UPS, FedEx and by SEA.
It usually takes 3-5 days to arrive by EXPRESS and 28-35 days by sea.
Q6. Can I have a sample even pre-production before I send you the order?
A: Yes, We can provide you samples even samples with logo for your approval first.
Q7. Do you offer guarantee for the products?
A: Yes, we can offer one year guarantee for the goods, This warranty does not cover
human damage or misuse of product. We have independent Q.C department, 4 times of quality checking
Q8. Do you accept OEM order? Can you offer FOC?
A: OEM&ODM order is welcome! And we can offer 0.1%-0.3% FOC, if your quantity up to 1000pcs.