(We nomally use DHL door to door(only need 3-5 days then can arrive), because DHL is a fastest shipment method and more safe than other shipment methods)
5.Payment methods: Alibaba Trade Assurance, Paypal, Credit Card, E-check, Escrow, T/T(Bank Transfer) , Western Union, MoneyGram etc.
1. 5 Times test before shipment & 100%QC
2. 3 Years warranty for all products
3. Protective package
4. Shipping out after you payment, Provide tracking number after the goods shipped out 5. Replacement for Spare Parts or send your new one if there is any defect 6. The more you buy, the better price you can get
7. If you want to know more details, please send inqury to us or chat with us online for more details information
8. We also provide OEM customization service. Like your company name/logo on top of the tv box shell(Logo print), Package customized(gift box), Boot logo and boot animation customized, Software customized, UI screen customized and so on.
Here show you our customers Feedback. They like to cooperate with us because of High Quality, Good service, Prompt reply, Fast Shipment speed.
Welcome to ePro. ePro is a professional factory for Android tv box. Our aim is concerned about the customers experience. We will try our best to grow together with customers and let them earn more profits.
1. What is the warranty of your products?
Three years warranty on our tv boxes.
2. What is your minimum order?
MOQ: 10pcs. OEM /ODM MOQ: 100pcs. Sample is also acceptable.
3. Can I get free sample for testing?
Sample order is acceptable for us, you need to undertake the shipping fee when buy one sample. And we will return the sample cost to you after bulk order.
4. How about the price? If I buy more, can I get better price?
Of course YES. The more you order, the cheaper unit price you get.
5. How many days can I get the device?
We normally ship by DHL door to door, it just need 3-5 working days then can arrive at your side. OEM/ODM order will need 8-12 working days.
6. This is the first time, how can I trust you?
I can understand your feeling, if i were you i will have same feeling. As this is the first time cooperate between us, recommend you take samples to test first, then you will know our quality and service. What’s more, you can payment by Alibaba Trade Assurance or Paypal. It’s surely you will reorder very soon.
7. What internet speed is required to run an android box? We recommend a speed of 3mbps or more to ensure you get the most from the android box. The faster the internet the faster the content can load on the box. You can test your internet speed at www.speedtest.net
8. What does an android box do? An android box can access thousands of apps via Google playstore, play movies and TV shows, Youtube and a whole lot more.
9. Is this a subscription service or a one off fee for the box? There is no subscription with us when buying an android box, just a fee for the box itself.
10. I have more questions, how can I get answer immediately?
Please add our Whatsapp or Skype, so we can talk on line for the order details, thanks.