1. When can I get your reply? We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.
2. How can I get a sample to check your quality? After price confirmation, you can require for samples to check our quality. If you need the samples, we will charge for the sample cost .But the sample cost can be refundable after order confirmation when your quantity of the order is more about the minimum order quantity.
2.What about the warranty?
The guarantee period would be 3years counting from the date when you receive them.
4. Can you do the customization for us? Yes. We have professional electrical engineer team. .Just tell us your requirement and we will help to finish your real samples. We can do the product with your own logo on the inner case label, box label and catorn label.
5. How long can I expect to get the sample? After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7 days. The samples will be sent to you via express and arrive in 3-5 days. You can use your own express account or prepay us if you do not have an account.
6. What is your terms of delivery? We accept EXW, FOB, CIF etc. We can accept payment by 30% or 50%T\T in advance,balance before shipping, L\C ,Western Union and MoneyGram. You can choose the one which is the most convenient or cost effective for you.
Kevin SUN Sales manager Dengfeng overseas Business Dept