A: Please browse our web to find out what you need. If any doubt, please contact our sales. We can recommend our office furniture according to customer’s layout drawing, and send you price list.
B: Some details of our products can be changed according to customer’s requirement, to meet client’s market or project. Please contact our sales, they will check with designers, to get a perfect scheme and quotation.
C: For OEM or ODM order, please provide specific requestment of products, include quantity, required material, color, size, quality requirement, process requirement and etc, our sales will check designers and quote for you.
2.Check the quotation.Please confirm your quantity, product size, color, and other details.
3.Place order.Payment term (30%~40% deposit): T/T, Western Union, L/C or Cash.
4.Start production.Manufacture the products, and package them, with shipping mark on each carton.
5. Inspection or we help take photos for you.
6.Pay the balance.
7. Load and deliver goods.
TOP Furniture offers after-sale service, our customer service staff will help you with any questions or concerns. Under any circumstance,we will take well packed products pictures before shipping. So if any damage on products, please take pictures for us.
(1) If a product is delivered damaged or with parts missing but the packages are intact, normally take it as TOP Furniture’s responsibility, then TOP Furniture will replace any missing or damaged items. However the customer must notify TOP Furniture in writing and provide evidence of any damage.
(2) If a product is delivered with damaged packaging then the customer must check the contents for damaged items, if there are any damages to the product with damaged packaging, generally this is the responsibility of the shipping company, or the damages or missing parts during installation. TOP Furniture will replace the damaged components, charge extra fees and ship to customer with next order goods. If needed urgently, the new components can be delivered as soon as finished, the new components fees and delivery costs required to change over damaged components will not be covered by TOP Furniture.
Questions and Answers
Q1. Any discount?
A1. At first, the price we quote are all wholesale price. Meanwhile, our best price will be offered according to the order quantity, so please tell us your purchase quantity when you inquire.
Q2. Are you a manufacturer?
A2. Yes, we are manufacturer/factory, have almost 20 years experience.
Q3. What about the warranty of the products?
A3. Office desk or workstation: at least 5 years; Office chair or sofa: at least 3 years.
Q4. Are the materials harmful to health?
A4. We use E1 standard medium density fiberboard, which meet GB/T 11718-1999 national standard, and environmental Huarun and idopa paint. Our furniture manufacturing system is ISO9001, ISO14001, OHSAS18001 accredited, the furnitures are friendly to human beings.
Q5. What the sample cost?
A5. Please contact our sales, and tell them your required models, they will check the sample cost for you. (1). If purchase our regular products and the sample cost is less than 5% of large order amount, the sample cost can be refunded to customers after confirmed the large order, the delivery cost paid by customers. (2) For customized sample, the sample fees will be quoted separately.
Q6. What are you supply?
A6. Our products include executive desk series, workstation desk series, office screen series, working space partition series, meeting table series, boardroom table series, cabinet series, office chair series, office sofa set series, etc.
Q7. What about the payment terms?
A7: FOB, EXW, CFR and DDU are accepted.
Q8. What is the MOQ?
A8. 1). For long term cooperative customers, no limited on minimum order quantity. 2). If you purchase the furniture for your own office use, we require minimum amount should be at least 5000USD.
Q9. Can you accept OEM or ODM orders?
A9: Yes, we can. Customized orders are also welcomed.
Q10 Delivery time?
A10. 15~20 days for 1*20GP melamine products or office chair, or sofa; 25~30 days for 1*20GP wood veneer products.
Founded in 1995 with the brand name of "Top Furniture", Guangzhou Top Furniture Industrial Co., Ltd. is a private enterprise specializing in the manufacture of office furniture. Our products cover executive series, staff series, sofas and chairs. There are more than 150 staff members now in our company and a new factory base of about 30,000 square meters is under construction and will be completed in March, 2008.
As one of the members of administrative directors of China Fu...