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Topshine is one of the leading GPS manufacturers in China, which has specialized in the GPS industry for more than 10 years. Our R&D Team has experienced in customizing GPS Trackers to meet different requirements for customers from all over the world. We have full certifications such as CE, Rohs, FCC and all of our products are made by industrial grade.
* Provide 2 free Tracking Platform (web base & Android APP) lifelong. No charge. * 2 years warranty * All of our products have CE & RoHS & SGS certification * Supply OEM&ODM service. * Our engineer team could customize your personality tracking platform * Professional R&D team provide Customization and after-sale service lifelong. * 100% made of an industrial-grade component, GSM module have certified(CE2200)and with legal IMEI code.
Q1: Why the tracker can't be switched on? A: 1. Check if the wiring is correct or not. 2. Charge the tracker.
Q2: No response to SMS command A: 1. Wrong password. Please check your password. 2. No GSM mobile signal or weak GSM network. Try later. 3. Out of SIM credit. Please pop up. 4. SIM is damaged. Change a sim card. 5. SIM card is without sending function. Change a SIM or enable SMS sending function. 6. SIM card isn't installed properly.
Q3: Why there is a "Last" appearing in a position report SMS? A: There is no GPS signal. Please take the tracker to a somewhere open area.
Q4: How to use tracking platform? A: 1. Set GPRS parameter in Parameter.exe. 2. Set GPRS parameter by SMS. (1) Set tracker ID: W<password>,010,ID (2) Set APN: W<password>,011,APN name (3) Set IP and Port: W<password>,012,210.209.68,9600 (4) Enable GPRS: W<password>,013,1 (5) Set report time interval: W<password>,0.14,00000 (6) Open link www.global-track and create vehicle info in Manage - Vehicle Manage
Q5: How to connect Relay to cut off the engine? A: Cut off fuel pump wire, connect green wire of relay with fuel pump line, connect the yellow wire with relay yellow wire, connect white wire with the 12V power supply line.