F A Q
1.Are your product brand-new and original?
Yes,100% brand-new and original products.
2.Can you provide OEM service?
Of course, we have 5 years of industry experience, and have got good reputation all over the world. With professional R&D team, we can provide satisfactory OEM service according to customer demand.
3.How long is the quality guarantee for your products?
All our products with 1 year warranty.
4.Do you have after-sales service? Is there any warranty?
Yes, we provide after-sales service for all our products. As long as there is problem with the product itself, you can return to us for testing; if it is true, you can return for a replacement and we will response for freight and repair cost. All our products with 1 year warranty.
5.What about your after-sales service?
We have patient service team and experienced technical engineers to support.
6.What are your terms of payment?
Generally through TT, western union and PayPal.
7.What about shipment?
We have TNT forwarder with competitive price, of course, customers can also use their own freight forwarders.
8.General when do the customers arrange payment?
For orders without stock, 30% deposit and the balance payment before delivery; for orders with stock, payment should be arranged once.
9.When will you delivery the goods?
With stock, we will arrange delivery in about 3 to 5 days; without stock, it will take relatively long time, but it won’t be too long, it mainly depends on order quantity.
10.What about your sincerity to cooperate with clients?
Good faith transaction, mutual benefit and reciprocity.