If customer find quality problems within 15 days after received merchandise, please note us , we will pay highly attention to this matter, we will communicate with customer to confirm the issue is caused by man-made or products. Then we will make solution with relevant department and feedback to customer on time.
your inquiry or questions will be reply within 24 hours except holidays in China. and you can talk with our online sales on our webpage or find us on Skype, Alibaba TM , MSN etc for a fast communication.
DHL , UPS , TNT , Fedex : Process time + shipping time take 2-6 days to most of countries if without custom clearance problem , but might meet custom duty . Shiping by DHL, EMS, FEDEX, UPS , TNT , AIR CARGO, SEA CARGO, CONTAINER etc according to specific order with standard packaging.