SHENZHEN BEDEO TECH CO.,LTD is an innovative company focusing on PETS PRODUCTS for 5 years. We can research, design and produce all kinds of attractive pets supplies, providing OEM/ODM services to the customers from over the world. We have been keeping updating hot selling products for our partners on Amazon, DHgate, Wish, Ali-express and other B2C plateforms.
FULL INSPECTION BEFORE SHIPMENT.
FACTORY DIRECT SUPPLIER
Q1. Can I have a sample order for pets?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-7 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for order?
A: Low MOQ, 2~3pcs for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: for small packages by economy postal for samples, it will need 10~15 days. if choose more expensive couriers like DHL, UPS, FedEx or TNT, it usually takes 3-5 days to arrive. Airline and sea shipping also optional for large orders.
Q5. How to proceed an order?
A: (1) For sample orders or small qty orders All items are in stock for our listing, pls place the order directly on line. after finish your payment, we will arrange shipment the soonest. (2) For large orders: 1/ let us know your requirements, order qty, other special requirements, etc. 2/ We quote according to your requirements or our suggestions. 3/ customer confirms the samples and places deposit for formal order. 4/ We arrange the production and make the shipments afterward. Q6. Is it OK to print my logo on products?
A: Yes.Logo printing acceptable for large orders. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, if you found any problems on receiving the products, pls contact us for after sales warranty.
Q8: How to deal with the faulty?
A: 1/ Our products are produced in strict quality control system and we will make full inspection before shipping.
2/Should there be any defects, we would replace new items together with the new orders.