requently asked questions
1、 Are you a factory or a dealer?
We are factories.
2、What is the minimum order quantity?
We accept sample orders for most products. According to your quantity, you will get the corresponding discount and the most cost-effective freight.
3.、When can we get your reply?
All queries can be processed within 24 hours.
4、How about after-sales service?
If you have any problems with the product, please take photos and email us. After we confirm, we will provide you with the best solution.
5、When will you deliver the goods?
Usually 3-7 days after receiving the payment, but it can be negotiated according to the order quantity and production plan.
6、Have you inspected all the goods before delivery? Yes, we have 100% tests before shipment. If there is any quality problem, just show a picture or video to prove that it is broken, then we will analyze the reason, and you will get a new free replacement or better solution.
7、Can you produce according to the sample?
Yes, we can produce according to your samples or technical drawings