1. Any inquiry or message will be replied within 24 hours.
2. Professional manufacturer. Welcome to visit our website.
3. API, Intermediate are available, we can offer Custom Synthesis, and registration as well.
4. Fast delivery.
5. After-sale services, if you find our products not satisfied, we will refund you.
Jinlan Pharm-Drugs Technology Co., Limited(with its export company Hangzhou Royall Import & Export Co.,Ltd.) is mainly engaged in R&D, manufacturing and marketing pharmaceuticals, chemical intermediates, Biochemicals, Veterinary medicines and Nutrition products.
Q1: Are you a manufacturer?
Answer: Yes, we have our own factory called “Jinlan Pharm-Drugs Technology Co., Limited”, we export by Hangzhou Royall Import & Export Co., Ltd.
Q2: Do you have GMP or DMF?
Answer: Yes, we have GMP certificate for some products, and we can provide DMF as well.
Q3: What information should I let you know if I want to get a quotation?
Answer: -Quality you require, eg. Assay, Purity, or single impurity
-Quantity you need
-Standard you want, such as USP, EP, JP etc.
Q4: How to make the payment?
Answer: Escrow and T/T in advance are highly recommended. We can accept Western Union, Money Gram and Paypal as well.
Q5: When will you deliver the goods?
Answer: For sample(less than 1kg), in about 3 working days after payment; for larger orders (more than 1kg), in about 7 working days after payment.
Q6: How will you deliver the goods?
Answer: We have strong cooperation with DHL, TNT, UPS, FEDEX, EMS, China Air Post.
For container products, we can do sea shipping.
You also can choose your own shipping forwarder.
Q7: When will we receive the goods?
Answer: For samples, we will send by TNT/DHL/FEDEX/UPS express, usually it takes about 3-5 to reach you; for larger orders, it will take about 7 -10days at most.
Q8: What if we find your products unsatisfied?
Answer: We will send you a COA (Certificate of Analysis) to you first for you to confirm the quality, but if you find our products not confirm with the COA after you receive it, please show us your test result, we will refund you once we confirm that.
If any other questions, you are welcome to contact us any time, we will reply you within 24 hours.