We will use standard packaging and all products on display are certified. We cooperate with Alibaba international logistics carrier. According to your location, your order may be shipped by DHL, FedEx ,Alibaba special line 3C or your local postal authority.
Shipping List of Wlkata Mirobot Standard Kit
Mirobot robot arm
High-speed USB cable
Mirobot mecha sticker，handbook
Micro servo gripper
We will provide a one-year warranty from the day you receive the product. We will guarantee all modules and Rotrics arm. We will strive to replace or repair any defective products when used in accordance with our instructions. We require proof of purchase. The warranty applies only to the original purchaser. The consumables are not covered in the warranty.
Q: How to buy rails, conveyors, vision kits as add-ons？
A: Please contact our customer service, and we will provide you the list and price of all the available accessories. Alternatively, you could also purchase the rail and conveyor directly from our Alibaba store.
Q: How to consult us when has questions during using ? A: Please follow us on WLKATA website, Facebook and official forum. Website: www.wlkata.com Facebook: https://www.facebook.com/mirobotarm/ Forum: http://discuz.wlkata.com/
Q: Is there a MacOS version of WLkata Studio？ A: Yes.Both Windows and MacOS are available. Please download from our official website.
Q: Do you provide invoice?
A: Yes, we can provide digital invoice to customers ordered from our Alibaba store. We will email the invoice to you. Please contact our customer service, or email us at: email@example.com
Q: What is the repair and return policy?
A: Please read the repair and return policy page (under the page's bottom line) at our website: www.wlkata.com