Our ice cream machines have been highly recognized by our customers,We have our own special producing engineering for all of our machines,which need much more working and to use much better material on the products,and then make the quality much better than others.
Packaging & Shipping
Machines would be packed up well with plywooden case,which can gurantee no damage during the transportation.The shipping method depends on our customer requirements.We can do air door delivery by DHL/FedEx,or to the airport only,as well as shipping to the port or the door step by sea.Just tell us your demand and we would meet all your requirements.
The warranty of our machines would be 1 year,and they have been modular manufactured into four parts:compressor,refrigerant system,control board and the out body.Just show us a small video if there is something wrong with it after buying,and we would be able to judge which part is not working,and then would send you the new parts for free and lively instruct you to replace clearly by video or pictures.
Our Factory has become an professional manufacturer on ice cream machines,snacking food machines and many other electromechanical machines since 2010.Our products have been highly recognized by clients from U.S,Canada,Europe,India,South America,Southeastern Asia,etc. We have our own special producing engineering for all of our machines,which need much more working and to use much better material on the products,and then make the quality much better than others,as you can check from the customer reviews on the comparing ours with others!
1,Are we manufacturers or traders?
We are manufacturer, our factory lies in Guangzhou, Guangdong Province. Welcome to visit us and do OEM cooperation with us. All of our machines we sell have our own design patents. With much more working and much better material used on our machines,the quality of ours has been much better than others.
2,How to pay if you decide to purchase our machines? And how long would it take to prepare the goods after payment?
we can accept PayPal, Western Union ,bank account, or just pay on our Alibaba or DHgate online shop. And it would take us below 5 working days at most to prepare the machines if ordering below 4 sets at one time!
3,What is our warranty for the machines? And how would our warranty work?
We will provide 1 year of warranty for each of our machines, the warranty works like this: as our machines are modularly designed into four parts: (1).compressor,(2)freezing system,(3).control board,(4).outer body. and if there is some part of the machine which won't work, just send us a small video and we will be able to judge which part is not working and mail you the non-working part for free and lively instruct you to change.
4,How it would be shipped? Do we support door delivery? And how much time and cost will it take?
Shipping method depends on your choices. We can support door delivery by air or to airport only to the worldwide by DHL, Fedex or UPS, and also we can do shipment to your sea port as well. The cost is different according to your location and the machine model you choose, you can ask for more courier cost details after deciding which machine to buy. For USA clients, we can do door delivery by air or by sea, by air would take 5 days, while by sea would take 35-40 days to your door.
5,What about the voltage or the electrical plug issues?
We can make 220v/50hz,220v/60hz,110v/60hz machines, thus you don’t have to worry about the electricity plug issues in your country. Our main regular markets now have been mainly in US, India, South Africa, Southeastern Asia, Britain, etc. We are looking forward to building long term business relationship with each of our clients worldwide!