Q: Why the tracker can't be switched on?
A: 1. Check if wiring is correct or not.
2. Charge the tracker.
Q: No response to SMS command
A: 1. Wrong password. Please check your password.
2. No GSM mobile signal or weak GSM network. Try later.
3. Out of SIM credit. Please pop up.
4. SIM is damaged. Change a sim card.
5. SIM card is without sending function. Change a SIM or enable SMS sending function.
6. SIM card isn't installed properly.
Q: Why there is a "Last" appearing in a positon report SMS?
A: There is no GPS signal. Please take the tracker to somewhere open area.
Q: How to use tracking platform?
A: 1. Set GPRS parameter in Parameter.exe.
2. Set GPRS parameter by SMS.
(1) Set tracker ID: W<password>,010,ID
(2) Set APN: W<password>,011,APN name
(3) Set IP and Port: W<password>,012,210.209.68,9600
(4) Enable GPRS: W<password>,013,1
(5) Set report time interval: W<password>,0.14,00000
(6) Open link www.global-track and create vehicle info in Manage - Vehicle Manage
Q: How to connect Relay to cut off engine?
A: Cut off fuel pump wire, connect green wire of relay with fuel pump line, connect yellow wire with relay yellow wire, connect white wire with 12V power supply line.