1. Q:Can I order samples with my own design & logo? A: Of course you can. Our design department will develop new styles for you, giving you a unique new product.
2. Q: As this is our first cooperation, can I order one sample to check quality firstly? A:Sure, it is ok to do samples for you firstly. But as company rule,we need to charge sample fee.Surely, sample fee will be returned if your bulk order no less than 300 pieces.
3. Q:How's the order process? A: Confirm hat specifications - > confirm price - > proof - > confirm sample - > sign a contract, deposit payment and arrange bulk production - > finish production - > inspection (photo or real product) - > balance payment - > delivery - > after-sales service.
4. Q: What can I do if there are defective products? A: In this case, please contact us as soon as possible, we will take quick measurements to solve it.
5. Q:Is there a discount for the second return?
A:Of course, after the first order is completed, we will join you to our VIP service members, enjoy one-on-one professional services, and enjoy more corporate promotions.