1. How do I get fast response of products?
If you sent emails and want quickest response for our products details,you can call in our mobile number showed in the papge
2. How soon can I get a price quote?
our normally products we can give you the price in short time , if your provide the new products ,we should check the material cost so it can reply to you within 24hours .
3.How long will it take to receive my products?
A normally product samples we can provide to you immediately , if new fragrance or have another request we should prepare the samples in 2weeks .
4. Can I have a custom designed and mock up sample?
We are a custom shop. We design and construct each project to the individual customer's needs. We also can mock up samples quickly after getting design from customers.
5. Is there a minimum order requirement?
Due to the daily production capacity is very huge and shipping freight, we do not accept small orders. Our minium order quantity is 3,000 pcs per model,but we can help to do several color or fragrance for choice. It is recommended for you to order a 20”GP or 40”HC to reduce the unit price and shipping cost.
6. Can I get a sample?
on some stock items,we can send immediately.Af for shipping charge,if you are new customer for our company,only provide us fedex,dhl or tnt or ups account number for freight collect.If You are our old customer,we can send free samples exclude the certain items.
7. What are your office hours?
our work time is 7:00 A. M. and 5:00 P. M. GTM+8, Monday to Friday , except chinese nationalhoildays. Phone: 0086-13506884199 E-Mail: lacy at chinayilun dot com
8. How do I know I can trust ordering from you?
we a member of the Alibaba’s Golden Trusted Supplier and have many experiences in broad Beauty Exhibitionin and is proud to have a rating of Excellence. We have been in business since 2003 and are committed to bringing our customers 100% satisfaction.
9.. Can you do the design for us?
of couse. We have a professional team having rich experience in air freshener and toilet bowl cleaner . Just tell us your ideas and we will help to carry out your ideas of different shape and fragrance . we can make design drawing and 3D display to you . It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.
10. What is your terms of delivery?
We accept FOB, CIF etc. You can choose the one which is the most convenient or cost effective for you.Leaveus a message and give parts one more chance to see what we mean