|FREQUENTLY ASKED QUESTIONS|
About JUTE / COTTON/ CANVAS BAGS
|Q1||Can Oriental Overseas Exports (OOE) manufacture bags as per my ideas??|
|A1||Yes.. We can produce bags as per your ideas and as per your requirements of shape, size, fabric, lamination, colors, handles, prints, embroidery, fittings and more..|
|Q2||I am completely new to jute.. I know nothing about quality.. Can you explain.|
|A2||Jute is a long, soft, shiny vegetable fiber that can be spun into coarse, strong threads. It is produced from plants in the genus Corchorus|
|Q3||What is Lamination?? And what are the different qualities of Lamination?? What is the difference??|
|A3||Lamination increases life of the jute (or cotton canvas) bag.. it makes it water proof (on the inside) and the bags lasts very long.. and it can be recycled where facilities exists.|
|We offer 2 basic types of quality.. PP way of Lamination & LDPE way of Lamination..We always recommend LDPE way of Lamination|
|PP way of Lamination : Cheaper is price, Suitable for Promotion Bags|
|LDPE way of Lamination : Marginally expensive, Very Long Lasting (in comparation to PP way of Lamination). Recommended for high quality bags,|
|Q4||What is Dye?? Why do we need to dye the fabric?? Do you offer AZO Free Dye??|
|A4||If we want to have another shade of jute (or cotton).. we need to have to get the natural fabric dyed as per your color requirements.. any shade other than Natural.. is Dyed. Jute and Cotton can be dyed as per Pantone Uncoated color references.. We offer two qualities of Jute Dye.. 1. Normal Jute Dye (is less expensive) & 2. AZO free jute dye (marginally expensive). Shades like White, Black, Red and so on are all Dyed Jute.|
|Q5||Can OOE customize any of the bags they have on the website?? Can the same design have a print with my logo/ artwork?|
|A5||Yes. All aspects of the bag can be custom made. As per your ideas. In case you require printed samples or bulk.. screen are required in order to print.. Cost of screen making would be extra.. Details of costs are mentioned below. We also offer Transfer and Digital Printing on bags|
|Q6||What if I require multi color print work on the bags??|
|A6||Yes. We specialize in printed bags.. we can have your 1/2/3/4 color logo printed by screen.. |
We also offer Transfer and Digital Printing on bags
|Q7||What about the cost of screen making in case I require bags printed as per my requirements|
|A7||Screen making charges depends upon difficulty and coverage area.. (maximum USD 12.00 per screen). The screens would remain as your property.|
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|Q8||In which file format would you require printing files??|
|A8||For easy screen making.. we would prefer to receive print files in .psd format (Photoshop) OR .pdf format.. preferably at 300 pixel resolution.|
|Q9||Will there be an extra cost towards multi color screen printing??|
|A9||Multi color screen printing charges would remain to be extra.. Cost of printing depends on coverage area and upon the quality of ink. We would require a preview in order to give you a price quote towards printing costs.|
|Q10||What about sampling policy??|
|A10||Samples can be purchased from our site and its payment can be made via PayPal.. Courier charges would be extra.. there will be no charge towards courier provided your consignment goes under your courier account.|
|Q11||What if.. I want to get a special jute color developed??|
|A11||Yes. We can match the shades of jute to the closest possible as per your Pantone Uncoated color requirements.|
|Q12||What about Min Order Quantities??|
|A12||Your order can range from just 100 piece to 100000 pieces.. However, price will be in proportion to the quantity.. the higher the quantity.. the lesser will be its cost. |
In case you require a completely new shade of jute bag we would require a min order quantity of atleast 500 pieces.. Your order can be in multiple designs.. but the total count of all designs should be +/- 500 pieces.
|Q13||Will the average quality of the bulk be the same as the samples??|
|A13||Indeed the price that we charge and the price you pay is for the same quality as the samples.. but we do have the right to use improved quality of materials which are superior in quality.. (but we will let you know and take your permission)|
|Q14||What about Production time??|
|A14||Production time depends on quantity and design.. All our products are made on orders..|
100 to 200 bags without any print made from Natural Jute / Cotton Fabrics : 7 days, In case you require a print : We would require 5 days more.
500 to 2500 bags with 1 or 2 color print in Natural Jute/ Natural Cotton.. goods can be ready for shipment in 2 to 3 weeks.
2500 to 5000 bags with 1 or 2 color print in Natural Jute/ Natural Cotton.. goods can be ready for shipment in 3 to 4 weeks.
10000 to 20000 bags with 1 or 2 color print in Natural Jute/ Natural Cotton.. goods can be ready for shipment in 5 to 6 weeks.
In case you require any special shade of jute or cotton fabric.. Please add 10 days to the above time line (to complete the fabric dyeing process)
For bags with multi color screen prints.. it can take slightly more time depending on the difficulty of the design.
|Q15||What is the normal packing for bags?? What if, I want a different way of packing and I require bar coding?? Can you pack the bags as per my requirements?|
|A15||Packing for Promotion Bags : 50 bags in a polybag in a strong export carton. |
Packing for Jute Wine Bags/ Pouches : 100 to 250 (depending on size and weight of each piece) pouches in a polybag in a strong export carton.
Packing for Designer Bags OR Bags made from Jute Cotton / Canvas fabrics : Each bag in a polybag, 50 bags per carton. Each Carton is Stretched Wrapped.
Packing for Laptop Bags / High Quality Bags made from Jute Cotton / Canvas fabrics : Each bag (stuffed with paper) in a polybag, 10 bags per carton. Each Carton is Stretched Wrapped.
|GENERAL QUESTIONS RELATED TO ORDERS, SHIPMENTS & ABOUT OOE|
|Q16||I want to have my goods inspected.. Before shipment.|
|A16||Surely, you can have your ordered goods inspected.. we have our dedicated team to inspect the goods.. but you can have the same inspected by any third party at your cost.|
|Q17||Can you provide Form A OR Certificate of Origin to help us save import tax??|
|A17||Yes.. we can provide GSP Form-A (Certificate of Origin) to help you save import tax.|
|Q18||How are the working conditions at OOE??|
|A18||We work is a humidity and dust controlled environment.. our manufactured products remains fresh as new even if the packed carton is opened after 18 months from packing date.|
|Q19||I do not want Children to produce my goods. I will not buy products made by Children.|
|Q19||All our products are produced by adults only. OOE does not work or hire Children.. Thus.. NO CHILD LABOUR and NO FORCED LABOUR.. please click on "Ethical Manufacturing Policy" page for more information. |
|Q20||What about payments??|
|Q20||For bulk quantities we accept payment via TT direct to our company bank account only.. For smaller quantities and payments under USD 150 we can accept via PayPal.|
|Contact us directly - In case you have any other queries|