6. We provide perfect pre-sales and after-sales service.
7.We are Excellent Brand of China Ice Machine Industry,The Drafting Committee of National Ice Machine Industry Standard,Produce & Academic Research Strategy Cooperating Partner with Tsing Hua University.
1) Flake Ice: Dry, pure, powder-less, not easy to block, its thickness is about 1.8mm~2.2mm, without edges or cornerswhich will can product the cooling food, fish, seafood and other products.
2) Microcomputer Intelligent Control: the machine is using PLC Control Systemwith world famous brand components. Meanwhile it can protect the machine when there are water shortage, ice full, high/low pressure alarm, and motor reversal.
3)Evaporator Drum: Use Stainless Steel material or Carbon Steel Chrominum. The scratch-style of inside machine ensures constant running at the lowest power consumption.
4)Application: The Flake Ice Machine have been applied in refreshing vegetable, fruit, foodstuff in supermarket.
2.Flake Ice Machine Models and Technical Parameters
3.International Brand famous components
Name of Components
Ice Maker Evaporator Grid
Water cooled condenser
PLC Program control
4. Installation for block ice machine:
1). Installing by the user: we will test and install the machine before shipment, all necessary spare parts, operation manual and CD are provided to guide the installation.
2).Installing by Koller engineers:
(1) We can send our engineer to assist the installation and provide technical support and train your workers. The end-user should provide accommodation and round-trip ticket for our engineer.
(2) Before our engineers’ arrival, the installation place, electricity, water and installation tools should be prepared. Meanwhile, we will provide you a Tool List with the machine when delivery.
(3) All spare parts are provided according to our standard. During installation period, any shortage of parts due to the actual installation site, the buyer is required to afford the cost, such as water pipes.
(4) 2~ 3 workers are required to assist the installation for big project.
(5) Any delay due to customer’s reason, it will be charged from the 8th day, USD100/day for one person as installation fee. Free of charge for one week.
1)12 months warranty after delivery.
2) Professional after-sales department to provide 24/7 technical support, all complaints should be replied within 24 hours.
3) Over 10 engineers available to service machinery overseas.
4) Free spare parts replacement within warranty period.
5) Beyond guarantee period, we will charge market price for spare parts.
6.Why choose us ?
1) We have exported our ice machines to more than 150 countries;
2)Excellent Brand of China Ice Machine Industry;
3)The Drafting Committee of National Ice Machine Industrial Standard;
4)Produce & Academic Research Strategy Cooperating Partner with Tsing Hua University.
In order to reply you as fast as we can, please, when you send the enquiry to us, kindly write down these information:
1) the model or the daily capacity of the machine
2) the country which you install the machine
3) if you need us to transport the machine, the destination port of your local place.
Thank you so much for your patience and cooperation!!