1)-ISO 9001:2009 Certificated 2)-All material is AZO free,low cadmium,meets EN71,ROHS,REACH standard 3)-Monthly Production Capacity -3000000pcs 4)-Goods are examined before delivery by 25 QC staff 5)-Promt Reply Within 12 hours 6)-5000 square meters work shop area
Frequently Asked Questions:
1 If the quantity I get less than the quantity I order,what will you do? We strongly request every customer opens the package to check the quantity before signing the delivery.If you find the quantity less than ordered,
please refuse to confirm the delivery.We are not responsible for such claim if customer don't open the box to check the quantity before signing the delivery.
2 How to choose the color? If the color you want is not listed on our website,please leave message below the transaction about the color you want,we sdeliver according to the message,
if no message left and no color is chosen,we ship random color.For the color you want but currently out of stock,we will contact with you to get your opinion.
3 How long it takes till I get my package? It depends on the shipping way you choose. DHL,UPS,FEDEX takes 3-5 workdays. EMS takes 6-10 workdays. Hongkong Post takes 2-4 weeks. ChinaPost takes
2-5 weeks.If you need them urgently ,we suggest you choose the express service.
4 Why I can't track by the track number you offered for DHL? There are 2 ways: 1,Please track by shipper's reference. http://www.dhl.com/en.html -------> Express ------> Tracking -------> Track by Shipper's Reference,
set the date in a wider range,choose destination country. 2,If you failed,please contact use for the waybill number, waybill number is another track number for the same shipment.
5 If the item arrives in bad condition,how will you handle it? Within 7 days we can pay for the return shipping cost,but the returned goods should be at the original condition. Over 7 days,we can share half of the return
shipping cost. Over 1 month we won't pay for the return shipping cost.So after you get the item,please check carefully and if there is any problem please contact
6 How will you declare my package? We declare all small package as Gift and value between 5-10 USD. For over 2 KG package we write related item name on it and we declare 25-100 USD. If you
have any special declare requests please tell us by message or trade manager or Email before shipping. We are not responsible for any tax that caused in your country.
Shenzhen Xguo Technology Co., Ltd. is a manufacturer for specific products of Xguo brand, which located in Shenzhen City, Guangdong Province, China.
Our main products are the accessories of mobile phone and tablet pc. cases & covers, waterproof bag, power bank, keyboard, charger and cablet,stands and docks,screen protector etc. We integrate design and development, manufacturing and sales. We have first-class design team, first-class technical personnel and first-class sales team. We have ... View detail