1. Q: Can I get some samples? A: We are honored to offer you samples for quality check.
2. Q: Do you have the products in stock?
A: No. All bikes are to be produced according to your order including samples.
3. Q: What’s the delivery time?
A: It usually takes about 25 working days to produce an order from MOQ to 40HQ container. But the exact delivery time might be different for different orders or at different time.
4. Q: Can I mix different models in one container?
A: Yes, different models can be mixed in one container, but the quantity of each model should not be less than MOQ.
5. Q: How does your factory do regarding quality control? A: Quality is priority. Highper People always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
6. Q:What's your warranty terms? A: We offer different warranty time for different products. Please contact with us for detailed warranty terms.
7. Q: Will you deliver the right goods as ordered? How can I trust you?
A: Yes, we will. The core of our company culture is honesty and credit. Jueshuai has been alibaba’s Gold supplier since 2007. If you check with alibaba, you will see that we have never got any complaint from our customers.
Our company is a SGS audited and approved factory and has been specialized in designing & manufacturing electric bicycles, electric scooters, UTV, go karts and mobility scooters for 12 years in China. Our products have been approved by CE, UL, RoHS and ISO9001 certificates. Our factory covers an area of 30,000 square meters and is located in Anji County, Huzhou, Zhejiang Province of China. It's only 180km away from Shanghai.