ISDN Technologies INC. Is a Call Center Consultant and Technology Integration Company based in Ontario, Canada with presence in South Asian Market since 1993. We have provided services to small and medium enterprises in broadband market and also have partnered in their growth. We adopt a holistic approach for establishment of a state of the art Call Centre/BPO facility which is modular and expandable nature. As per various call centre research reports, the pay back period is two to three years for a modern and professionally managed call centre.
Feasibility Study of Call Centers
Space and Infrastructure Planning using latest CAD tools
Network Infrastructure Design, Supply and Installation
Long Distance VOIP Termination Arrangements & Service Level Agreements
Hosted & In-house PBX solutions
Converged Voice/Data/Video Equipment
IVR Structure, Options & Usage
IP Telephony/IP PBX
Computer Telephony Integration
Video Conferencing Facility Establishment
Training (In House and Web Based)
Project Management/Resource Planning
Strategic Planning and Operations Management
Workforce Management Assessment
Marketing Support/Outsourcing