ISDN Technologies INC. Is a Call Center Consultant and Technology Integration Company based in Ontario, Canada with presence in South Asian Market since 1993. We have provided services to small and medium enterprises in broadband market and also have partnered in their growth. We adopt a holistic approach for establishment of a state of the art Call Centre/BPO facility which is modular and expandable nature. As per various call centre research reports, the pay back period is two to three years for a modern and professionally managed call centre. Feasibility Study of Call Centers Space and Infrastructure Planning using latest CAD tools Network Infrastructure Design, Supply and Installation Long Distance VOIP Termination Arrangements & Service Level Agreements Hosted & In-house PBX solutions Converged Voice/Data/Video Equipment IVR Structure, Options & Usage IP Telephony/IP PBX Computer Telephony Integration Video Conferencing Facility Establishment Training (In House and Web Based) Project Management/Resource Planning Strategic Planning and Operations Management Workforce Management Assessment Marketing Support/Outsourcing