1. We considered options in ordering our eel. We offer to send stock list anytime through fax or e-mail . Another option is by sending your order , fifteen (15) days before the shipping date to give us sufficient time to complete your order. Note, these marine products arrives in our facility after your Purchase Order
2. Regarding the payments, we want at least fifty percent (50%) deposit for the cost of our eel basing its price from our supplier which we will be sending to you upon your request. However we want the full payment after we send your order, about the shipping charges of your order, we shoulder all the payments for the shipping.
3. We expect these advance payment after the order, this serves as confirmation of your order since we are also required by our forwarder to book our shipment three (3) days in advance before the shipping day. Full payment is expected within three (3) days after delivery of the shipment.
4. Payment must be in US$ currency, this can be transferred through bank system, but money transfer fees must not be deducted from the amount payable.
5. It is our company policy to make sure that the products sent abroad are well screened and are conditioned properly to avoid mortality. However, when unavoidable circumstances arise during shipping, mortality during shipping will be refunded, just send us within 24 hours upon delivery and the quantity so we could replace or refund your money.
6. This will be from airport to airport shipment only.