FAQ Categories

1.    How long will it take from order to the shipment?

This process can take up to seven days for it to leave our shop. We use the time to inspect the pieces and do any touch-ups that may be necessary in order to provide you with an excellently crafted product.

2.   Which sea port are you going to use?

The sea port we are going to use is Shanghai. It is the biggest port is China,and near our factory

3.   What kinds of pricing are available?

FOB Shanghai is the price can be offered, and CIF price is available as customers demands

4.   What kind of wood is being used?

According to the requirements of customers, normally we use elm wood.

5.   What are the conditions of a quote?

Per the requirements of customer, we can provide either FOB or Ex-factory price.

6.   How long will an order take from start to finish?

It will depend on how big is the order and our work load, normally it will take 4-8 weeks, since the deposit is received.

7.   Is there a warranty?

(1) One year protection against product defects

(2) Lifetime consultation on any issues that may arise

8.  Whats involved in the furniture making process?

(1) Refined timber: 

The timber is boiled for 12 hours, then fumigation for 15 days and dried for 60 days in drying room so its resistant to borers, rotting and cracking.

(2)Wood Craft:

We employ carpenter with a traditional folk arts and crafts and specializes in traditional assembly without screws and nails, making use of a special adhesive that provides a strong sturdy product.

(3)Sculpture craft:

We offer computer and manual carving .computer most used in public places such as hotel and restaurant with artificial wood panel carved with flower board, and the sculpture of classic home furniture and reproduction door and window are all hand carved . Most engravers come from Zhejiang and Anhui province.

(4)Painting craft :

We have two teams ,one is composed of traditional Chinese painting and collaborate-style painting artists, and another is professional teacher of Chinese folk art painting composition, complement each other, all painted by hand from masters.

(5)Paint Process:

We adopt raw lacquer craft which used in ancient tradition furniture, and the paint is environment protection and plump color and luster. Modern craft we all use Bauhinia and Taiho Paint, and Taiho Paint is State Environmental Protection Inspection-free Product

(6)Accessories Process:

Our furniture accessories also retain the ancient use of brass or copper-nickel alloy production process, each one is hand made by our coppersmith