Home > Buyer Services
Buyer Service
Alibaba.com offers a range of services that make sourcing easier for buyers. While most of them are currently focused on matching buyers with suppliers, many are currently being developed that revolve around other aspects of sourcing, such as quality control, payment and supplier reviews. Here is our list of current services.

Customer Service



Having trouble finding the right products? E-mail us at alibaba@alibaba-inc.com.Should you have any other problems while using our website, please feel free to contact our buyer service staff.

Service teams are also available through Alibaba.com's own online messenger program: TradeManager.

You may also try looking through the FAQ or forums, where many answers to common questions can be found.

Region Hotline Email Fax
China (86)-571 88157806 alibaba@alibaba-inc.com (86)-571 8815-7866
US (1)-408 748-1200 usa-buyer@alibaba-inc.com (408) 748-1218
Europe (41)-22 737-8989 europe-buyer@alibaba-inc.com (41)-22 737-8988
Hong Kong (852) 2215-5100 asia-buyer@alibaba-inc.com (852) 2215-5322

Email this page Bookmark this page