1. TOPPOP provides worldwide shipping via DHL/UPS/TNT FedEx/EMS/ARAMEX/Sea Shipping etc;
2. For remote countries,it may needs to increase shipping charge, please kindly understand and support;
3. The shipping fee is without import tax,please kindly know it.
Q1: How to place order?
A: Support online order directly(Click start order and fill in your receiving information) or contact service
Q2. What is the MOQ?
Re: No MOQ for standard products,different MOQ requirements for customization.
Q3. What about the leading time?
Re: For standard product,within 1 week for samples,3-4 weeks for bulk order; For customization,2-3 weeks for samples,4 weeks for mass production after sample confirmation.
Q4. Is there any warranty for your products?
Re: Yes,we offer 24-months warranty for unartificial defect.
Q5. What is your shipping method?
Re: We can ship as buyer's requirements,our suggestions: For small quantity,ship by DHL/Fedex/TNT/EMS Express service,delivery time: 4-6 business days; For large quantity,ship by sea transaportation or air transportation for saving shipping charge.
Q6. What is your payment method?
Re: We support make payment via TT/West Union/Paypal,50%-100% deposit in advance and balance before shipping as order amount.
Q7. Do you offer customization service?
Re: Yes,welcome OEM&ODM,please send us your requirements for assessment.
Q8. How to control the quality of products?
A: Toppop owns professional quality control team,100% inspection before shipment.
Q9. Can you provide product drawings and test reports?
A: According to customer's requirements,Toppop can offer technical documents and test reports.