1.Surface: During the transportation, tubes may have some very small scratch which is unavoidable.
2.Printing service:This wastage can be as high as 2% for printing, although we had prepared extra material, but 2% wastage is allowed,that is why total quantity may less than the order amount when you receive.If wastage over 2% of total but in small quantity, will refound the product cost by our company. If in big quantity missed, the whole order will arrange to produce again. Please kindly noticed.
3.We suggest place trial order/ sample order before large quantity order to rest the quality if the one looking for. Without test we are afraid we can not respond for the quality problem and its after sales.
Q1: Can I print my own brand/ logo on the goods?
A: Yes, we can print customers logo on the goods.Please provide LOGO picture in AI,PS,CDR format, no JPG please. Also please send us brand Authorization letter with your signature & company Stamp.
Q2. What's the MOQ if I want to print my own brand/logo?
A: Generally speaking,Moq for this service is 12,000pcs/model. But for the products packed by PVC case, the MOQ is arround 12,000pcs, for Neutral products' palette: 6000pcs, for our brand products:12000pcs .This is because that MOQ for the packaging is higher than plastic container.
Q3: Can I choose the color if I want to print my own brand/logo?
A: Yes, We would be appreciated If you could offer us sample. If not, please contact us, we'll help you to figure it out with our years experience.