Q1: Are you direct manufacturer or trading company?
A: We are a professional manufacturer over 15 years.
Q2: Can you provide sample?
A: Yes, we can provide sample but customer should pay cost of sample and freight charge.
Q3: How about the delivery time?
A: It depends on your quantity. Generally, it takes 30-35 days after receiving your deposit.
Q4: What are the payment terms?
A: We usually accept payment by L/C, D/A, D/P, T/T, Western Union, MoneyGram, and Paypal.
Q5: Can we do our OEM logo?
A: Yes,we can do OEM logo for you.FOR FREE.You just provide LOGO design to us.
Q6: How do you ensure the quality products?
A:We are strictly focus on quality control.All goods are 100% inspected before shipping.we do at least 3 tests,including in-coming raw material test,sample test then bulk produce.
Q7: This is my first time to import, how can I trust your company and ensure toget the goods if I order from you?
A: We are alibaba legitimate certification company, and we support payment terms like T.T and L/C,Trade Insurance to ensure your safety.meanwhile we have more than 15 years of export history, our customer cover worldwide.
Q8:How about your quality warranty ? And do you supply spare parts? A: Yes, we provide 1 year warranty, and we always provide spare parts.
Q9: How about the after-sales service?
A: We have a big after-sales team, if you have any problems, please tell us directly and we will try our best to solve all of your problems.
If you want to know more information, pls contact us without hesitate.