A:Water Plating color usually keep 6 month, IP plating color usually keep 1 to 2 years. Depends on the customer's wear.
Q: Do you offer after-sales warranty service?
A:Yes,but you would bear the shipping charge.
About Fading,free one-year warranty
About crystal Falling,durable repair support
Other problems,depends on demand
Q : When can I get the quotation for my enquiry?
A: Usually the quotation will be sent to you within one working day upon all the details of products being clear. If something urgently, we can quote for you within 2 hours based on all details you provide.
Q : Can i get a sample before mass production?
A : Of course! The normal produce progress is that we will make the pre-production sample for your quality evaluation. The mass production will be started after we get your confirmation on this sample.
Q: Is the sample charge can be refundable?
A : Yes, normally the sample charge can be refundable when you confirm the mass production, but for the specific situation pls contact the people who follow up with your order.
Q:How long can I got this sample?
A:After receiving the sample charge and all the material & design being confirmed, the sample time is 5-7 days and Express delivery usually needs around 3-5 day.
Q:What's the guarantee of product quality?
A:Complaint rate as low as 5‰ for 8 years. If you decide to purchase from us, we offer you 60 days 100% money-back guarantee if quality is not satisfied.
Q: What is the common delivery time?
A: Lead time is flexible. Normally we are 20% faster than others. If you have urgent orders, pls feel free to contact us. We will get the job done with 100% satisfaction.