organic glass, soft metals like aluminum and copper, cut matrix,character, signs, trademark etc.
Packaging & Shipping
6. Packaging and shipping
1. Lead time: Within 7-12 working days after receiving payment.
•For standard machines, it would be 7-12 working days;
•For non-standard machines and customized machines according to our clients'
specific requirements, it would be 12 to 21 working days. 2. Packing:Standard Ply-wooden case for exporting, non fumigation.
• All laser machine are packed with standard inner plastic wrap and outer plywood case.
• The inner package would be help to tight all the small parts in the package.
7. Our service
1, We offer 24 hours technical support by call, email.
2, Engineer available to service machinery overseas.
3, Friendly English version manual and operation video CD disk.
24 months for the whole machine.
Exceed warranty period: if the cnc machine parts have any problems, we can offer new
machine parts with cost price and you also should pay all the shipping cost.
After sales services:
Normal machine is properly adjusted before dispatch. You will be able to use the mchines immediately.
You will be able to get free training advice towards our machine in our factory. You will also get free suggestion and consultation, technical support and service by email/fax/tel and lifetime technical support.