Once your order has been accepted, we aim to delivery your item(s) within 2-4 Days. We check all of your orders during the packing stage to make sure that the right accessories are included.
If you have any questions about your order please contact with us.
1.We are professional fashion jewelry manufacturer with 6 years experience. we own 2 factorieslocated in Guangzhou and we provide OEM&ODM service.
2.We accept sample orders and we can offer free sample for our customers.
1.100% visual inspection and functional verification before shipping.For any defective product, we will offer you credit, replacement or refund.
2.All products are nickel and lead free. our products are made with strict quality control to ensure that each piece you receive is golden piece.
About after sale service:
1.We will keep tracking the package and remind customers to receive.
2.As for any damage or loss during the delivery, we will take the responsibility
and offer replacement or refund.
3.we can offer HD pictures to customers for advertisement.
Q. Can I place a sample order? A: Yes, we welcome sample order to test and check quality. Mixed samples are also acceptable. Please contact our sales for a stock list.
Q. What about the lead time? A: A sample order requires 3-5 days; mass production time 2-3 weeks, depending on the order quantity & styles.
Q. Do you have any MOQ for custom order? A: Yes, we do have a MOQ for custom designs. It depends on the specific designs. So please contact us for more details.
Q. How do you ship the goods and how long does it take to arrive? A: We usually ship by Fedex, DHL, UPS or TNT. It usually takes 5-7 days to arrive.
Q. How is an order processed? A:1. Please give your requirements. 2. We quote according to your requirements or our suggestions. 3. We provide a proforma invoice with your agreement 4. we proceed your order or pre-production sample after your payment
Q. Is it OK to print my logo on the product? A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q. What is your payment methods? A: T/T. PayPal, Western Union, MoneyGram , Alipay etc.
Q: How to deal with the faulty? A: Firstly, our products are made with strict quality control to ensure that each piece you receive is golden piece. Secondly, for any defective product, we will offer you credit, replacement or refund.